Spectrum Bundle (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you interact with Spectrum Bundle. This information may include:
- Contact Details: Name, email address, phone number, and mailing address.
- Account Information: Account numbers, service preferences, and billing information.
- Payment Details: Credit card numbers, billing addresses, and other payment information needed to process transactions.
Automatically Collected Information
When you visit our website, we may collect certain information automatically, such as:
- Device Information: Information about your device, including IP address, browser type, operating system, and device identifiers.
- Usage Data: Data about your interactions with our website, such as pages visited, time spent on pages, and links clicked.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and collect information about your activities.
How We Use Your Information
We may use the information we collect in the following ways:
- Service Provision: To facilitate account creation, manage your account, and provide the requested services.
- Transaction Processing: To process payments for the services you purchase and manage billing details.
- Customer Support: To respond to inquiries, provide customer support, and resolve issues.
- Improvement of Services: To analyze and improve our website, services, and customer experience.
- Marketing Communications: To send newsletters, promotions, and other information that may be of interest to you. You may opt out of these communications at any time.
- Legal Compliance: To comply with applicable laws, regulations, and contractual obligations.
Sharing and Disclosure of Information
We do not sell or rent your personal information to third parties. We may share your information in the following ways:
- With Service Providers: We may share information with third-party vendors, contractors, or agents who perform services on our behalf, such as payment processing, customer support, and website hosting.
- With Authorized Partners: Spectrum Bundle works with authorized service providers to deliver connectivity and streaming services. We may share necessary information to facilitate service activation, troubleshooting, or customer support.
- Legal Requirements: We may disclose your information if required by law or in response to valid legal processes, such as subpoenas or court orders.
- Protection of Rights: We may disclose information when we believe it is necessary to protect our rights, privacy, safety, or property, or that of our users and the public.
Data Security
We prioritize the security of your personal information and implement industry-standard measures to safeguard it against unauthorized access, loss, theft, or alteration. These measures include encryption, firewalls, secure servers, and access controls. However, no method of transmission or storage is completely secure; therefore, while we strive to use acceptable means to protect your information, we cannot guarantee absolute security.
Cookies and Tracking Technologies
Spectrum Bundle uses cookies and similar tracking technologies to enhance user experience and gather insights into how users interact with our website. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may impact certain website functionalities.
Types of Cookies We Use:
- Essential Cookies: Required for basic website functions.
- Performance Cookies: Collect information about website performance to improve the user experience.
- Marketing Cookies: Track visitors across websites to display relevant advertisements.
Your Privacy Choices
- Access and Update: You can access and update your personal information by contacting us directly.
- Opt-Out: You may opt out of receiving promotional emails from Spectrum Bundle by following the unsubscribe link in our emails or contacting us. However, you may still receive transactional or account-related communications.
- Do Not Track: Our website does not currently respond to “Do Not Track” signals. However, you can control tracking through browser settings and third-party tools.
Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your data is no longer needed, we will delete, anonymize, or securely archive it according to our data retention practices.
Children’s Privacy
Spectrum Bundle services are intended for adults, and we do not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other operational needs. We encourage you to review this policy regularly to stay informed about how we protect your information. Any changes to this Privacy Policy will be posted on this page with the updated effective date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Spectrum Bundle Privacy Team
📞 Phone: +1(855) 903-8514